TERMS AND CONDITIONS
Terms And Conditions
We love our customers and want everyone to be happy with their purchase; however, due to the nature of the products that we sell, we can only accept unopened bottles within 14 days of purchase. All bottles of Vitamin B17 (aka Novodalin & Amygdalin) are inspected prior to shipping and are only shipped to our customers if they are in perfect condition. If the item is damaged during shipping, you must notify us within 24 hours of receipt with pictures of the damaged item and packaging. Our international customers must keep in mind that customs officers in their country may open the bottles and inspect the tablets. This is very rare and most likely will not happen, but we feel that it is necessary to inform our customers. We are not responsible for the item/s if that were to happen.
Return procedures are as followed:
- Please notify us within 24 hours of receipt.
- Please indicate whether you would like to exchange or return the item.
- A return authorization will be sent to you.
- Re-pack the item and ship it in a sturdy package with tracking. If the item is being returned due to an error on our part, we will email you a prepaid return shipping label.
- Once we receive the item, we will inspect it and determine its eligibility for a refund.
- If the item is eligible for a refund, we will issue you a refund in the same manner with which you paid. If you are requesting an exchange, the new item will be shipped to you within 2 business days.
If you have questions regarding any of our policies, please feel free to contact us at firstname.lastname@example.org and we will gladly go over them with you.